Privacy Policy

Last updated: January 6, 2026

At SeoulChic.store, customer privacy is extremely important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded.

SeoulChic.store operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a secure and curated shopping experience. The Services are powered by Shopify, which enables us to operate and deliver our online store.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with our Services and as permitted by applicable law, we may collect the following categories of personal information:

• Contact Information: Name, billing address, shipping address, phone number, and email address
• Financial Information: Payment method details, transaction confirmations, and payment status
  (Note: Payment information is processed securely via Shopify and authorized payment gateways; we do not store raw card details.)
• Account Information: Username, password, preferences, and account settings
• Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
• Communications: Information you provide when contacting customer support or communicating with us
• Device & Technical Information: IP address, browser type, device identifiers, and network information
• Usage Information: How you browse, interact with, and use the Services

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services
• Automatically, through cookies and similar technologies when you browse or use the Services
• From Shopify and service providers who process information strictly on our behalf
• From third parties only when you explicitly consent or when legally required

How We Use Your Personal Information

We use personal information only for legitimate business purposes, including:

1. Providing and Improving the Services

• Processing orders, payments, returns, and exchanges
• Managing accounts and preferences
• Shipping products and providing customer support
• Enhancing and personalizing your shopping experience

2. Marketing & Communications

• Sending promotional emails or messages only if you opt in
• You may unsubscribe at any time using the link provided in our communications

3. Security & Fraud Prevention

• Protecting accounts, detecting fraud, preventing misuse, and ensuring platform security

4. Legal & Compliance Purposes

• Complying with applicable laws, court orders, or lawful government requests
• Enforcing our policies and protecting our rights and customers

Sharing & Disclosure of Personal Information

🔒 We do not sell, rent, trade, or share your personal information with third parties outside of SeoulChic.store and Shopify without your explicit consent, except where required by law.

Personal information may be disclosed only in the following limited circumstances:

• With Shopify, which hosts our store and processes data necessary to operate the Services
• With trusted service providers (such as payment processors, shipping partners, and IT providers) strictly for order fulfillment and service delivery, under confidentiality obligations
• When you explicitly request or consent to such disclosure
• When legally required, such as to comply with laws, regulations, subpoenas, or court orders
• In the event of a business transaction (e.g., merger or restructuring), subject to applicable privacy protections

📌 Customer data is never shared with external parties for independent marketing or resale purposes.

Relationship With Shopify

Our store is hosted on Shopify. Shopify processes certain personal information to provide, maintain, and improve the Services. Information you provide may be stored or processed outside your country of residence.

For details on Shopify’s data practices and your rights, please visit:
👉 https://privacy.shopify.com/en

Third-Party Websites & Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites. We recommend reviewing their privacy policies before sharing personal information.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

Personal information is retained only for as long as necessary to:

• Fulfill orders and provide Services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Request data portability
• Withdraw consent for marketing communications

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights.

International Transfers

Your personal information may be transferred, stored, or processed outside your country. Where required, we rely on recognized legal safeguards, including Standard Contractual Clauses, to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.